I title this entry “BANS – Unsatisfied Programmer” and not Unsatisfied Customer for a reason. The last few days have been a very disturbing few days in regards to BANS customer service. It started with me wanting to explore BANS as a possible opportunity for my wife to quickly build affiliate eBay stores while I work on other projects. I current ‘roll my own’ eBay script but to roll out new stores takes some work, since I built mine without admins (since I’m the one administrating them anyway), and that’s not an ideal solution for my wife. Here is where BANS comes in, basically I wanted to be able to hand the reigns to the wife, and say have at it. And I wanted to do this without spending a lot of time (cough).

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So I’ve made contact with Kelvin at Build A Niche Store, and his response was fantastic. I was extremely worried that he would take it personally and deny that there are any problems. But instead he was very responsive to my email and accepted my offer to see diffs that I’ve done to the code, etc.

He stated that there have not been any problems with performance, functionality or security related to the issues that I brought up, but was willing to address these issues with his programming staff. This is all I wanted to hear.

I’ll continue to work on the code on my end, and will also continue to offer more diffs as items get checked off of my list. If you’re a current BANS customer, I would keep a close eye for upcoming updates. Continue reading →

Today I purchased BANS (Build A Niche Store) so I could have my wife work on getting some eBay affiliate shops up while I work on other things. Thought it would be a nice turn key operation for her to quickly get in the field of affiliate marketing. I do have to say the look and the basic functionality is outstanding, and the incredible ease for creating the store.

But, I’m a coder, first and foremost, and while I was configuring the application I started to notice ‘interesting’ issues with the application. I do NOT want to disclose specific issues, until the folks at BANS update their code. I’ve notified the head guy there are about the issues (and there were a few). I myself have started to fix a bunch, but this will take some time.

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